Resources | Learning Outcomes

Assessment

Free Resources for Customer Education teams

Build your program with confidence using these free resources and toolkits

Toolkits

Budget Calculator

Build a detailed ROI estimate of your learning program with this editable calculator.

Team Structure Guide

Hire right. Plan your headcount using this simple guide that fits different program stages.

Maturity Model framework

Programs grow in predictable ways. Learn how to overcome key obstacles.

Job Leveling Guide

Hiring a team? Use this framework to build levels & a growth path.

Webinars

SEO for Learning Programs

Take the mystery out of SEO with this practical overview of how search engines work

Marketing Fundamentals Learning Programs

Designed with the learning manager in mind, this webinar covers the essentials of marketing campaigns

Career Changer Guide to Software Organizations

Video series that describes how software companies use training. Great for interview prep.

How to Organize & Manage Learning Content

Learn tips about organizing training content from Chelsea Carpenter and Peter Goldstein

How to drive growth on a reduced budget

Budgets are a fact of life. Learn from Hubspot's Courtney Sembler about how to manage through tough times.

How to determine what type of content to Build

Evan Hall and Sandra Elliott provide a great framework for prioritizing training content